We are seeking a driven and enthusiastic Food Services Manager to lead our Restaurant team at our West Hagley store.
 
We have a fabulous, 100+ cover Restaurant which offers a range of hot and cold food, most produced on site from scratch using fresh, locally sourced ingredients. 
 
Working closely with the Group Food & Beverage Manager the key responsibilities are to:
  • Ensure a high-quality service, food offering and exceptional customer experience, so that the Restaurant is a destination of choice for food. 
  • Ensure the Restaurant front of house is clean and inviting for our guests with consistently high standards of food and allergen safety.
  • Restaurant sales are met or exceeded.
  • Mystery Shopper scores consistently exceed 80%.
  • Rota and budget management. Manage hospitality wages/salaries budget -v- sales, so they are within agreed ratios.
  • Lead and develop team members to deliver exceptional customer service and have a robust people plan.
  • Maintaining our 5 star Food Hygiene rating through checks and team training.
  • Role modelling exceptional customer service skills.
  • Working as part of the wider Webbs food management team, managing projects and demonstrating commercial understanding.
The successful candidate will have:
  • At least 1 year restaurant management experience.
  • Be an effective, competent, and highly organised leader, with the ability to apply people management policies and procedures.
  • Analytical and numerical skills to manage accurate costings, stocktakes and rotas.
  • The ability to encourage the team to seek and/or implement improvement ideas and plans.
  • Be customer focussed and manage customer complaints.
  • IT competent: Microsoft Office software, MS teams.  Experience of an EPOS system and Opus e-learning platform would be an advantage.
This is a full time permanent role.  Working 39.5 hours per week to include some weekends, with no antisocial/evening hours or split shifts.
 
The role is based at our store in West Hagley and so you must live within a reasonable commuting distance.
 
Our reward package includes a generous benefits package including colleague discounts, life insurance, pension scheme, private medical insurance (after probation) and free parking.
 
If you'd like to join our fun, friendly Webbs tyeam then please apply now or send your CV to [email protected]
 
Apply Now
 
By Webbs
| West Hagley