We have a fantastic opportunity for an experienced Manager to lead our Home and Lifestyle team at our Wychbold garden centre.
 
The role involves:
  • Managing stock levels and ensuring the department is stocked with a good variety of furniture, leisure items, clothing, gifts and homewares, to meet customer demands. 
  • Ensuring displays enhance visual appeal and promote seasonal products and promote special offers.
  • Assisting customers with advice. Handling customer inquiries and complaints, providing a friendly and professional service.
  • Working with the management team to set sales targets for the department. Managing expenses and ensuring profitability. Analysing sales trends and making recommendations for improving product selection or promotional efforts.
  • Leading and managing the team. Delegating tasks effectively, providing training, and ensuring that high standards of customer service and stock maintenance are upheld. Motivating the team and managing their schedules, ensuring adequate coverage of the department.
  • Ensuring the department is safe for both staff and customers by regularly checking for. Keeping walkways clear and ensuring that displays are stable and accessible.
     
You will be required to be part of the garden centre management team with some additional duty management responsibilities.
 
This role requires a combination of home and leisure knowledge, retail selling experience, leadership skills, and customer service abilities, all focused on ensuring the department thrives as a key part of the garden centre’s overall offering.
 
The successful candidate must have:
 
  • Previous relevant retail selling experience, preferably within a garden centre environment.
  • Experience of visual merchandising and have a flare for creating dramatic and interesting plant displays.
  • Experience of leading, managing and motivating the team, ensuring that they exercise their responsibilities in full.
  • High quality standards and an eye for detail.
  • Exceptional IT and organisational skills.
 
You’ll be a role model for excellent customer service and be willing to work in a hands-on capacity whilst leading the team.
 
This is a permanent position, working 37.5 hours per week (5 days in 7), which will include alternative weekends and one late shift per week up to 8pm.  It’s a flexible rota which will be provided at least two weeks in advance.
 
Expected start date is January 2025.
 
The role is based at our store in Wychbold and so you must live within a reasonable commuting distance.
 
Our reward package includes a generous benefits package including colleague discounts, life insurance, pension scheme, private medical (upon completed probation) and free parking.

If you'd like to join our fun,friendly Webbs team then plase click apply now or send your CV to [email protected]
 
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